Privacy Policy

Our Commitment to Your Privacy

At RidgePro Glendora Roofs, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

We only collect information that helps us serve you better and provide quality roofing services. We never sell your personal information to third parties.

Information We Collect

We collect information in the following ways:

Information You Provide

When you contact us or request services, you may provide:

• Your name and contact information (phone number, email address, mailing address)
• Property details and service needs
• Project preferences and timeline requirements
• Payment information for services rendered

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and device information
• IP address and location data
• Pages you visit and time spent on our site
• How you found our website (search engines, referral links, etc.)

How We Use Your Information

We use the information we collect to:

• Provide you with roofing estimates, consultations, and services
• Communicate about your project timeline and updates
• Schedule appointments and send service reminders
• Process payments and send receipts
• Respond to your questions and customer service requests
• Improve our website and services based on your feedback
• Send you information about our services (only if you opt in)
• Comply with legal requirements and protect our rights

How We Share Your Information

We respect your privacy and limit how we share your information. We may share your data with:

Service Providers

We work with trusted companies that help us run our business, such as payment processors, scheduling tools, and communication platforms. These companies are required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our legal rights and safety.

Business Transfers

If our business is sold or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website, but you can still request services by calling us directly at (626) 501-3971.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes:

• Using secure connections (SSL) for data transmission
• Limiting employee access to customer information
• Regular security reviews of our systems
• Working only with trusted service providers who meet security standards

While we work hard to protect your information, no method of transmission over the internet is 100% secure. Please contact us immediately if you suspect any unauthorized access to your account.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the information below. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to children under 18 years old. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. Significant changes will be communicated through our website or by email if we have your contact information.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: